El Andalous - Marrakesh

Avenue Du President Kennedy, Marrakesh, Morocco, 40 000show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  572 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Morocco

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Overview

El Andalous Hotel & Spa is a good accommodation choice in Marrakesh.

The property is about 15 minutes' walk of Souk El Khemis.

The hotel is situated near a palace, a minaret and a theater.

This hotel is very near to Marrakesh train station.

Rooms

This property has 195 guestrooms including one-bedroom pool side double room, basic double room and economy double room appointed with an in-room safe, heating, multi-channel TV, a dressing area and a closet. El Andalous Hotel offers rooms with mountain view. There are en suite bathrooms with a shower, a make-up mirror and guest toiletries along with a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

Offering a variety of dishes, LA CASA Restaurant Lounge and Epicurien are about 300 meters away.

Services

There are bicycle and car rental services on site.

Relax

The hotel offers manicure, Turkish bath and hammam for body relaxation and revitalization. On-site sport activities include horse riding, mini golf and tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   195.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Heated swimming pool

Sports & Fitness

  • Fitness centre
  • Bowling
  • Billiard tables
  • Table tennis
  • Mini golf

Services

  • Paid shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's pool
  • Children's play area

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Umbrellas
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view
  • Mountain view
  • Pool view

Room features

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Turndown service
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Institute of Applied Technology and TourismInstitute of Applied Technology and Tourism2700 ft
Conference PalaceConference Palace2300 ft
Menara MallMenara Mall700 ft
Royal Tennis HartiRoyal Tennis Harti2700 ft
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LA CASA Restaurant LoungeLA CASA Restaurant Lounge900 ftAvenue du President Kennedy , Hivernage
EpicurienEpicurien800 ftEs Saadi Gardens & Resort
Restaurant Le StudioRestaurant Le Studio1100 ftAvenue Moulay Rachid
Restaurant GastronomiqueRestaurant Gastronomique1000 ftIbrahim El Mazini
Moroccan Dinner ShowMoroccan Dinner Show1100 ftRue Ibrahim El Mazini
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Marrakesh Train StationMarrakesh Train Station5000 ft
Business Services CenterBusiness Services Center1.7 mi
Marrakech PlazaMarrakech Plaza4300 ft
Souk of the MedinaSouk of the Medina1.1 mi
AL Mazar MallAL Mazar Mall2.3 mi
Menara GardensMenara Gardens4600 ft
Majorelle GardensMajorelle Gardens1.4 mi
Agdal GardensAgdal Gardens2.3 mi
Theatre RoyalTheatre Royal4000 ft
Saadian TombsSaadian Tombs1.1 miNext to Kasbah Mosque, off rue de la Kasbah
El Badi PalaceEl Badi Palace1.3 miKsibat Nhass
Bahia PalaceBahia Palace1.5 mi5 Rue Riad Zitoun el Jdid
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Getting around
Airports
Menara (RAK)2.0 mi
Train
Marrakesh Train Station1.0 mi
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Reviews
6.8
Very goodBased on  572  reviews
  • 7.0
    Very good

    Size of the room (we had a 3-bed room that was really big, and a balcony which was very convenient); breakfast was diversified and the restaurant very comfortable. The general atmosphere was nice as well.

    On check-out day, the cleaning staff was insisting to have us out of the room one hour before the scheduled time, and we were not ready to go. The new guests were waiting in the corridor and that was not very pleasant. Apart from that everything went great.

  • 8.2
    Fabulous

    Close to the Medina, and the swimming pool.

    We booked the hotel because 'Marrakech-Menara Airport is 3 miles away and a free airport shuttle is provided'. When we asked about this we were told quite rudely that there were taxis available for 100d and that the shuttle was only from the airport to the hotel, and we should have read the description better on the internet. The rudeness was out of place in an otherwise really friendly country and I found your statement about the shuttle totally misleading if not unprofessional. We travelled extensively in Morroco and this was the only occasion where we thought we had been treated dishonestly

  • 6.6
    Good

    Nice hotel, pool / outside area very nice, rooms ok

    We stayed on a b & b basis, breakfast is by far the worst breakfast you could possibly imagine, your (Booked.net) + other sites deacribe it as "Full English" no way is it full English ! only cooked things are, sloppy - very very sloppy - cold scarmbled egg, cold hard boiled eggs, that must have been boiled for about an hour, and were green inside, neverany plates or glasses/cups. Reception staff always giving wrong information when you ask something, Bar prices extorionate

  • 8.8
    Superb

    great pool ,staff in spa excellent, would happily use again

  • 4.2
    Guest rating

    Nothing.. Just the people who worked in reception thats all.

    It was the worst hotel I have ever stayed in my whole life we hated everything thing there the only understanding polite people were the reception the rest were rude unhelpful and arrogant. At one incident the staff at the pool bar told be to go get out of here which was a shock to me and once the manager new he did nothing about it. There was cockcroches in my room. When we rang room service they didnt bring what we had asked for till 1 hour later and sometimes even more then that. The advertisement was totally different to what we had received. We were very unhappy in every way and I would never return there again and nor would I let any of my friends or family to go there. I am very frustrated because we were unhappy and they did nothing to help they meaning the management the staff cared more then management. If anything they need new owner or manager they were very unprofessional and I dont see that its the staffs fault its the managers thats how we feel

  • 8.8
    Superb

    El-Andalous is a friendly and relaxed hotel providing excellent value for money.

  • 8.2
    Fabulous

    Excellent pool area, hotel was clean and spacious. Staff were friendly. Rooms well presented and comfortable. Taxis always available outside.

    Breakfast was good but could have been more varied each day. 25 minute walk to the Jma El fna square which perhaps a little too far to walk In the scorching June heat.

  • 5.8
    Guest rating

    The pool and the air conditioning in the bedrooms.

    The staff isn't nice and can be very unpolite and rude. Everytime we needed something or had some question, we were always very ill treated.

  • 5.0
    Guest rating

    Pool was okay.

    The service was horrific. A free shuttle service from the airport was supposed to be provided, and no one came (after having confirmation) and we had to argue with the desk people for about an hour to get anything from them for compensation. The discussion was very gendered too, with the desk guy saying things like "this discussion is finished" before we demanded to speak to his manager. All in all, a very unfortunate experience.

  • 7.4
    Very good

    We stayed at this hotel for a few days. And well located, good rooms and nice pool service.

    If you do not speak Arabic or French this hotel is not a good indication. In it the vast majority of people do not talk and not bother to try to speak English. Wireless internet does not work, the hotel has a computer keyboard in Arabic / French lousy and slow.

  • 5.8
    Guest rating

    Checking out

    Not enough room to write it all, but hotel is in desperate need of refurb.

  • 7.4
    Very good

    Good location, to the center is only 20 minutes to walk. Nice and clean pool area.

    The furniture is a little bit old. We had only 3 towels for 4 person and we asked for add one several times but this never arrived.

  • 8.8
    Superb

    The hotel rate (May'11) we had was very good (eur 50) and for that price we got the luxury suite. Location is confortable - in Villeneuve (new town), approx 20 min walk from Djemaa el Fna Place and medina. I personnaly prefer to sleep outside of medina and spend time during the day/evening in medina.

    Hotel staff was weird - they seem to treat all guests like intruders in their everyday life. We did not experience any difficulties because of that though.

  • 6.2
    Good

    What is there not to like about Marrakesh? Hotel comes second - a place to sleep, and spend as little time as possible. But the pool is welcome, for a rest for the city's activities - a good walk (20 mns) from hotel; as is the train station.

    Hotel promises internet in rooms and lobby; in 2 stays only one day it worked in room; but in lobby the promise is kept. Towels not automatically changed/or put in room. The hotel cannot be faulted for Marrakesh notoriously dishonest taxidrivers, who try to overcharge at any opportunity. Fare from hotel to airport (some 4 kms away only): 50 dirhams (5€) to 120 dirhams (12€) according to drivers in front of hotel - no meter used.

  • 8.0
    Fabulous

    Clean nice bar helpful staff nice pool area

    Gardens and fountains could do with a bit of a tidy up even the flags at front of hotel were very worn and dirty a good clean would make the hotel look smarter

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Highlights
7
Very goodBased on  572 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Morocco

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Menara (RAK)2.0 mi
Train
Marrakesh Train Station1.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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